This Privacy Policy clearly explains how the information you provide on the Crickex Exchange Platform is collected, where it is stored, and how it is kept secure.
All data is transmitted through encrypted channels
Your data is never sold or shared.
You can delete or update your information at any time.
What we do and what we don't — clearly stated
Important: By using the Crickex Exchange platform, you automatically agree to this Privacy Policy by continuing. Please read the full policy before creating an account.
Crickex Exchange (referred to hereinafter as "we", "us", or "the Platform") places the utmost importance on user privacy. This Privacy Policy It will inform you of what information we collect, why we collect it, and how it is kept secure.
This policy has been prepared in English with our Bangladeshi users in mind, so every point is easy to understand. We believe that when you share your information with us, protecting it is our ethical responsibility.
Crickex Exchange's Privacy Policy Built in compliance with international data protection standards. We never misuse your information or sell it to third parties.
Crickex Exchange collects two types of information from you — what you voluntarily provide, and what is automatically generated as you use the platform.
| Data Type | When It's Collected | Why It's Needed |
|---|---|---|
| Name & Date of Birth | At the Time of Registration | Identity Verification & Age Confirmation |
| Mobile Number & Email | At the Time of Registration | Account Communication & Security |
| National ID / Passport | During KYC Verification | Legal Compliance & Fraud Prevention |
| Payment Information | At the Time of a Transaction | Deposit & Withdrawal Processing |
| Proof of Address | During KYC Verification | Ensuring Legal Compliance |
We never collect your bank PIN, mobile banking password, or OTP. If anyone asks for this information, treat it as fraud and contact our support team immediately.
Crickex Exchange uses your information only for specific purposes. Our Privacy Policy No information is used unnecessarily beyond what is specified.
Crickex Exchange never sells your personal information to advertisers or third parties. Privacy Policy's commitment is the cornerstone of our business.
Under normal circumstances, we do not share your information with anyone. However, there are a few limited exceptions, which are clearly outlined below.
All of our third-party partners are bound by Crickex Exchange's Privacy Policyis contractually bound to uphold the same data protection standards. No one can use your information without authorization.
Crickex Exchange uses cookies on its website and app. Cookies are small data files stored in your browser or device that help improve your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and account security | Until end of session |
| Functional Cookies | Remembering your language & preferences | 1 Year |
| Analytics Cookies | Platform Usage Statistics | 2 Years |
| Security Cookies | Detecting suspicious activity | 30 days |
You can disable cookies through your browser settings, though this may limit certain platform features. Without essential cookies, the site may not function properly.
Crickex Exchange stores your information on secured servers. Our Privacy Policy we follow the highest industry standards for data protection.
We retain your data for as long as your account remains active. After closure, certain information may be kept for up to 5 years for legal and regulatory purposes. All personal data is securely deleted after that.
Crickex Exchange's Privacy Policy You have full control over your own data. Your key rights are outlined below.
You can request a complete list of all the information we hold about you.
You can contact us to correct any inaccurate or outdated information.
You can request that your data be deleted after your account is closed.
You can object to your information being used for specific purposes.
You can request a copy of your data in a portable format.
You can opt out of promotional emails or SMS at any time.
To exercise any of these rights support@crickexexchange.comEmail us at or reach out via our Help Center Contact us. We aim to respond within 30 business days.
Crickex Exchange is for users aged 18 and above only. Our Privacy Policy We do not knowingly collect any information from minors.
We verify every user's age through the KYC process. If an underage account is detected, it is immediately closed and all associated data is securely deleted.
If you suspect a minor is using your account, notify us immediately. As a guardian, this is your responsibility.
Crickex Exchange may update this Privacy Policy May be updated. If any changes are made, we will notify you in the following ways:
Continued use of the platform after any changes will be considered your acceptance of the updated policy. For significant changes, we may request your explicit consent.
This Privacy Policy If you have any questions, concerns, or complaints, please get in touch with us. We're always ready to assist you.
We don't just write policies — we follow them. Every feature is built with your protection in mind.
Every data transfer between your device and our servers is encrypted with 256-bit SSL — no one can intercept it along the way.
Crickex Exchange never sells your personal information to advertisers or third parties. That's our commitment.
View, edit, or delete your data — it's all in your hands. Simply contact our support team and we'll take care of it promptly.
With 2FA enabled, knowing your password alone is not enough to access your account. Login requires the verification code sent to your mobile.
Up to 5 years after account closure — no longer. All personal data is permanently deleted once the retention period ends.
Regular security audits are conducted by independent experts. Any vulnerabilities found are addressed immediately — no exceptions.
Your data is secure, your privacy is guaranteed. Register with Crickex Exchange and enjoy betting with confidence.